Privacy policy

 

This Privacy Policy Statement applies to the website www.dontbepatient.com

 

The data controller is:

Name of the data controller:
DontBePatient Intelligence GmbH

Address of the data controller:
Steinstraße 27
20095 Hamburg
Germany

E-mail address of the data controller:

 

1. Processing of Personal Data

We process your personal data on the website as follows:

When visiting the Website:

When visiting our website our host provider protocols, for every access to its servers, so-called “log file”-data like e.g. the name of the retrieved website, previously visited website (“referrer” URL), product and version information of employed browser and operating system, retrieving provider, date and time of access, employed search engines, country of access, transferred data volume, name of downloaded files and IP address.

Legal basis for the respective processing of data is article 6 para. 1 GDPR. Our legitimate interest in the storage of logfile data is based on the provision of system security including without limitation the reconnaissance of abuse. The IP address will be deleted within max. 7 days, unless it is required for a longer period of time due to a security related event, e.g. for purposes of reconnaissance or evidence.

There is no right of revocation regarding our a.m. processing of your personal data because the a.m. compelling legitimate grounds for our processing of your personal data override your interests, rights and freedoms and because our processing of your personal data also serves the purpose of a potential establishment, exercise or defense of legal claims.

Contact Enquiries
When you send us a contact enquiry, for example through an email address provided on our website, or by using contact or download forms, we store and process personal data that we need to respond to your enquiry, such as name, address, e-mail address.

The legal basis for processing your personal data in connection with contact enquiries is Article 6 (1) b) of the General Data Protection Regulation (GDPR). We store your personal data in connection with contact enquiries for as long as is necessary to respond to the enquiry.

The provision of this personal data is not prescribed by law or contract, and it is not necessary for the purpose of entering into a contract. However, if you decide not to disclose this data to us, we will not be able to respond to your contact enquiry or – if you have provided only limited contact details – we will not be able to respond to it via all available communication channels.

Registrations and subscriptions / Orders
When you register for any kind of service, including free subscription for electronic communication such as newsletters, updates and other kinds of notifications through a contact or download form, or place an order with us we process the personal data that we need to perform a contract with you, or to take steps at your request prior to entering into the contract, such as name, address, e-mail address, date of birth, chosen user name and payment details. Personal data which is collected during the registration, subscription, or order process is stored for as long as it takes to perform the contract (where applicable including the provision of a customer account), and/or to take steps at your request prior to entering into the contract, and/or to meet warranty, guarantee or similar obligations, and/or to comply with statutory archiving requirements. We send newsletters and other electronic communication only with the consent of the recipient or a legal permission. The registration through froms on our website requires a “double-opt-in procedure”, which requires that you confirm your subscription. This is necessary to prevent users from signing up using third persons’ personal information without their consent. To document this process as legal proof, our website stores the times and IP address during this process.

The legal bases for processing the personal data collected in connection with registrations and subscriptions, or orders are Article 6 (1) b) and Article 6 (1) c) of the General Data Protection Regulation. The provision of this personal data is not prescribed by law or contract. However, it is necessary to enter into the contract, i.e. to complete the registration or order, if the data is mandatory (as opposed to voluntarily) in the registration/ order process.

We do not sell your personal data to third parties.

 

2. Use of Cookies

This section informs you about how we use cookies on our website.

a) Description and Functioning

Cookies are small text files which are saved on your computer and enable an analysis of your use of the website.

b) Own Cookies

We use cookies on our website to optimize the user experience and to provide certain functions.

It is therefore in our legitimate interest to process personal data in this connection pursuant to Article 6 (1) f) of the General Data Protection Regulation. The legal basis for the processing of personal data by us in connection with cookie use is Article 6 (1) f) of the General Data Protection Regulation.

When cookies are used, we store your personal data for as long as necessary to optimize your user experience on the website.

The provision of this personal data is not prescribed by law or contract, and it is not necessary for the purpose of entering into a contract. If you do not provide this data to us, we cannot optimize the user experience for you.

 

c) Third Party Cookies

Third party cookies may also be used on the website to collect information about our website and other sites on the internet. This information is then used for services such as web tracking, analyses or target audience-specific advertising. It is therefore in our legitimate interest to process personal data in this connection pursuant to Article 6 (1) f) of the General Data Protection Regulation. The legal basis for the processing of personal data by third parties in connection with cookie use is Art. 6 (1) f) of the General Data Protection Regulation.

Personal data is stored in connection with cookie use for as long as is necessary for the above-described purposes.

The provision of this personal data is not prescribed by law or contract, and it is not necessary for the purpose of entering into a contract. If you do not provide third parties with this data, the above-described purposes cannot be achieved.

 

d) Objection and Removal

You can change your browser settings so that it informs you when a cookie is sent, or blocks certain sites’ cookies, or rejects all cookies, or deletes cookies when the browser is closed. However, if your browser is configured to reject all cookies you may not be able to use some of the website functions, services, applications, or tools. You can manage and/or block advertisement cookies via the following services:
www.aboutads.info/choices/
www.youronlinechoices.com/uk/your-ad-choices/
www.networkadvertising.org/managing/opt_out.asp

 

3. Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). A cookie is a small text file stored on a user’s computer and allows an analysis of the user’s use of the Website. The cookie-generated information about your use of this website is transferred to a Google server in the USA and stored there. The legal basis for data processing in connection with Google Analytics is Article 6 (1) f) GDPR.?

In the event of activation of IP-anonymization on this Website your IP-address will, within member states of the European Union or other countries adhering to the treaty on the European Economic Area, be shortened before such transmission. The full IP address will only be transmitted to a Google server in the USA and truncated there in specific, exceptional cases. At the request of the operator of this website, Google will use this information to evaluate the way you use this website, to compile reports on website activity, and to provide additional services connected to website use and Internet use to the website operator. The IP address sent by your browser as part of Google Analytics is not combined with other Google data. You can set your browser to prevent it from saving cookies, but we would like to point out that if you do this, you may not be able to use all the functions of this website to their full extent. It is in our legitimate interest to process this data pursuant to Article 6 (1) f) GDPR. Data processed in connection with the use of Google Analytics is automatically deleted after 26 months.

Under Article 21 (1) GDPR you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you in connection with the use of Google Analytics.

You can also download and install the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=en) to prevent the cookie-generated data that discloses your use of the website (including your IP address) from being collected and transmitted to Google and prevent Google from processing this data.
https://tools.google.com/dlpage/gaoptout?hl=en

 

4. Google Adwords Conversion Tracking

On our website, we use Google AdWords Conversion Tracking from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

Google AdWords Conversion Tracking, an analytics service provided by Google Inc., uses cookies stored on your device to analyze how you use the web page accessed by clicking on a Google ad. For this purpose, a so-called conversion tracking tag or code snippet is integrated into our website or app. Once a user clicks on this ad, a temporary cookie is stored on their device. As a result, when the user conducts a customer activity of interest to us (such as shopping, signing up, completing a contact form), Google and we, the website owner, can recognize this. Google AdWords Conversion Tracking is designed to analyze which keywords, ads, ad groups, and campaigns are most successful for us. This allows us to make informed decisions about our online advertising and optimize campaigns in line with our business goals. Our legitimate interest in using Google Adwords Conversion Tracking lies in the analysis, optimization and economic operation of our online advertising.

The legal basis for data processing in the context of Google AdWords Conversion Tracking is Article 6 (1) (f) GDPR.

You can object to your collection through Google AdWords Conversion Tracking at any time. See point d. in the “Cookies” section of this Privacy Policy.

You can disable Google AdWords Conversion Tracking cookies by setting your browser’s user preferences to block cookies from the ‘googleadservices’ domain.

For more information on how Google works Conversion Tracking and Google’s privacy policy, please visit:

https://support.google.com/adwords/answer/1722022?hl=en

 

5. Rights of data subjects

  • Under Article 15 of the General Data Protection Regulation (“GDPR”) you have the right to obtain information on the processing of your personal data (“Right of access by the data subject”).
  • Under Article 16 of the GDPR you have the right to rectification of incorrect personal data and deletion of personal data concerning you (“Right to rectification”).
  • Under Article 17 of the GDPR you can demand the deletion of personal data concerning you if one of the listed grounds applies (“Right to erasure/ Right to be forgotten”).
  • You also have the right, under Article 18 of the GDPR, to restrict the processing of personal data concerning you if one of the listed grounds applies (“Right to restriction of processing”).
  • Under Article 20 of the GDPR you have the right to receive the personal data concerning you and to transmit that data to another controller (“Right to data portability”).
  • Your rights to object, as defined in Article 21 of the GDPR, are set out in this Data Privacy Statement for each type of processing.

If you have questions or want to exercise any of the above rights, please contact us at or send us mail to:
DontBePatient Intelligence GmbH
Steinstraße 27
20095 Hamburg
Germany

You have the right to lodge a complaint with the relevant supervisory authority. The relevant supervisory authority is:
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Ludwig-Erhard-Str 22, 7. OG, 20459 Hamburg, Germany
Phone: +49 (0)40 428 54 – 4040
Fax: +49 (0)40 428 54 – 4000
eMail:
www.datenschutz-hamburg.de